Terms & Conditions
Terms & Conditions
Social Sonar
Social Sonar
Information we collect
Information we collect
We may collect personal information such as your name, email address, contact information, and other data when you interact with our website or services. This information is collected for the purpose of providing and improving our services, responding to your inquiries, and enhancing your user experience.
We may collect personal information such as your name, email address, contact information, and other data when you interact with our website or services. This information is collected for the purpose of providing and improving our services, responding to your inquiries, and enhancing your user experience.
How we use your information
How we use your information
We may use your personal information for the following purposes:
To provide and maintain our services.
To communicate with you, respond to your inquiries, and provide customer support.
To improve our services and develop new features.
To send you updates, promotions, and other relevant information.
We may use your personal information for the following purposes:
To provide and maintain our services.
To communicate with you, respond to your inquiries, and provide customer support.
To improve our services and develop new features.
To send you updates, promotions, and other relevant information.
Data security
Data security
We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security protocols to ensure the safety of your data.
We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security protocols to ensure the safety of your data.
Third-party links
Third-party links
Our website and services may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
Our website and services may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
Cookies
Cookies
We may use cookies and similar tracking technologies to enhance your experience on our website. You have the option to manage or delete cookies through your browser settings.
We may use cookies and similar tracking technologies to enhance your experience on our website. You have the option to manage or delete cookies through your browser settings.
Fair use policy
Fair use policy
We do not limit or impose overages on the amount of use for unlimited AI Credits or any relevant metric when it applies to your specific plan. However, this is subject to fair use. If usage reaches unusually high levels (i.e., within the 99th percentile of user consumption), we will investigate and may require further action. This could include collaborating with our team to modify the plan and accommodate any special needs beyond the typical range.
We do not limit or impose overages on the amount of use for unlimited AI Credits or any relevant metric when it applies to your specific plan. However, this is subject to fair use. If usage reaches unusually high levels (i.e., within the 99th percentile of user consumption), we will investigate and may require further action. This could include collaborating with our team to modify the plan and accommodate any special needs beyond the typical range.
Acceptable use policy
Acceptable use policy
Our goal is to help your team do its best work every single day. As a result, we need to make sure our products and services run smoothly, quickly, and without interruptions. This can only be achieved with your help, our users. We need you not to misuse or abuse our products and services.
To describe exactly what we mean by “misuse” or “abuse” – and help us identify such transgressions, and react accordingly – we’ve created this Acceptable Use Policy. Under this policy, we reserve the right to remove content that is inconsistent with the spirit of the guidelines, even if it’s something that is not forbidden by the letter of the policy. In other words, if you do something that isn’t listed here verbatim, but it looks or smells like something listed here, we may still remove it.
You’ll see the word “services” a lot throughout this page. That refers to all websites owned or operated by us, and any related websites, sub-domains and pages, as well as any cloud services operated by us.
In this Acceptable Use Policy, the term “content” means: (1) any information, data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, or other materials that you post, upload, share, submit, or otherwise provide in any manner to the services and (2) any other materials, content, or data you provide to us or use with the Services. Without affecting any other remedies available to us, we may permanently or temporarily terminate or suspend a user’s account or access to the services without notice or liability if our company (in its sole discretion) determines that a user has violated this Acceptable Use Policy.
Use your judgment, and let’s be kind to each other so we can keep creating great things. Here’s what we won’t allow:
Our goal is to help your team do its best work every single day. As a result, we need to make sure our products and services run smoothly, quickly, and without interruptions. This can only be achieved with your help, our users. We need you not to misuse or abuse our products and services.
To describe exactly what we mean by “misuse” or “abuse” – and help us identify such transgressions, and react accordingly – we’ve created this Acceptable Use Policy. Under this policy, we reserve the right to remove content that is inconsistent with the spirit of the guidelines, even if it’s something that is not forbidden by the letter of the policy. In other words, if you do something that isn’t listed here verbatim, but it looks or smells like something listed here, we may still remove it.
You’ll see the word “services” a lot throughout this page. That refers to all websites owned or operated by us, and any related websites, sub-domains and pages, as well as any cloud services operated by us.
In this Acceptable Use Policy, the term “content” means: (1) any information, data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, or other materials that you post, upload, share, submit, or otherwise provide in any manner to the services and (2) any other materials, content, or data you provide to us or use with the Services. Without affecting any other remedies available to us, we may permanently or temporarily terminate or suspend a user’s account or access to the services without notice or liability if our company (in its sole discretion) determines that a user has violated this Acceptable Use Policy.
Use your judgment, and let’s be kind to each other so we can keep creating great things. Here’s what we won’t allow:
Wrongful activities
Wrongful activities
Misrepresentation of yourself, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with our brand or any third party)
Using the services to violate the privacy of others, including publishing or posting other people's private and confidential information without their express permission, or collecting or gathering other people’s personal information (including account names or information) from our services
Using our services to stalk, harass, or post direct, specific threats of violence against others
Using the Services for any illegal purpose, or in violation of any laws (including without limitation data, privacy, and export control laws)
Accessing or searching any part of the services by any means other than our publicly supported interfaces (for example, “scraping”)
Using meta tags or any other “hidden text” including SocialSonar's or our suppliers’ product names or trademarks
Using the Services for the purpose of providing alerts on disaster scenarios or any other situations directly related to health or safety, including but not limited to acts of terrorism, natural disasters, or emergency response
Inappropriate communications
Using the services to generate or send unsolicited communications, advertising, chain letters, or spam
Soliciting our users for commercial purposes, unless expressly permitted by SocialSonar
Disparaging our brand or our partners, vendors, or affiliates
Promoting or advertising products or services other than your own without appropriate authorization
Misrepresentation of yourself, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with our brand or any third party)
Using the services to violate the privacy of others, including publishing or posting other people's private and confidential information without their express permission, or collecting or gathering other people’s personal information (including account names or information) from our services
Using our services to stalk, harass, or post direct, specific threats of violence against others
Using the Services for any illegal purpose, or in violation of any laws (including without limitation data, privacy, and export control laws)
Accessing or searching any part of the services by any means other than our publicly supported interfaces (for example, “scraping”)
Using meta tags or any other “hidden text” including SocialSonar's or our suppliers’ product names or trademarks
Using the Services for the purpose of providing alerts on disaster scenarios or any other situations directly related to health or safety, including but not limited to acts of terrorism, natural disasters, or emergency response
Inappropriate communications
Using the services to generate or send unsolicited communications, advertising, chain letters, or spam
Soliciting our users for commercial purposes, unless expressly permitted by SocialSonar
Disparaging our brand or our partners, vendors, or affiliates
Promoting or advertising products or services other than your own without appropriate authorization
Inappropriate content
Posting, uploading, sharing, submitting, or otherwise providing content that: Infringes Postpop or a third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, privacy rights of publicity, or any other intellectual property right or proprietary or contractual right
You don’t have the right to submit
Is deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful to minors, pornographic (including child pornography, which we will remove and report to law enforcement, including the National Center for Missing and Exploited Children), indecent, harassing, hateful
Encourages illegal or tortious conduct or that is otherwise inappropriate
Attacks to others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition
Contains viruses, bots, worms, scripting exploits, or other similar materials
Is intended to be inflammatory
Could otherwise cause damage to us or any third party
Posting, uploading, sharing, submitting, or otherwise providing content that: Infringes Postpop or a third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, privacy rights of publicity, or any other intellectual property right or proprietary or contractual right
You don’t have the right to submit
Is deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful to minors, pornographic (including child pornography, which we will remove and report to law enforcement, including the National Center for Missing and Exploited Children), indecent, harassing, hateful
Encourages illegal or tortious conduct or that is otherwise inappropriate
Attacks to others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition
Contains viruses, bots, worms, scripting exploits, or other similar materials
Is intended to be inflammatory
Could otherwise cause damage to us or any third party
Your Right
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information below.
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information below.
Changes to these Terms
We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page, along with the effective date.
We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page, along with the effective date.